Eligible Exchanges / Returns and Store CreditUpdated 8 months ago

For customer requests related to store credit and/or exchanging a product for a different size style or to replace a product that’s currently being shipped to the return facility, please contact us using our web form with your order reference number and for more information regarding receiving store credit and/or return shipping labels:

• Regular Exchange: returning product(s) and receiving store credit to apply towards your next online order AFTER receiving and processing the return.
• Expedited Exchange: Receive a prepaid shipping return label if you have already placed OR decide to place another online order in the interim as your return is pending to be received and processed. Credit will be issued back to the original payment method AFTER receiving and processing the return.
• US Domestic: Returns made within 30 days of the order’s purchase date will be refunded to the original form of payment.
• International shipped outside of the US: Returns made within 60 days of the order’s purchase date will be refunded to the original form of payment.