Customers are responsible for the associated shipping cost, as the shipping amount is a non-refundable charge when placing online orders. Delivery failures determined by third-party shipping services due to errors found upon dispatch to the shipping
Check our Terms of Sale and contact our Customer Support team for further instructions and help. Please note the following:
We generally offer no refunds because digital goods are delivered via Internet download. If you change your mind about your purchase and have yet to download the digital product, we will issue a refund upon your request. Refund requests made after yo
If you're unhappy with your order, you may return or exchange unused, unworn, unwashed or defective merchandise by contacting our Customer Care team. Returns made within 60 days of the order purchase date will be refunded to the original form of paym
For customer requests related to store credit and/or exchanging a product for a different size style or to replace a product that’s currently being shipped to the return facility, please contact us using our web form with your order reference number
If you did NOT download the digital PDF and wish to return the physical book, we will refund the order as stated in this Return Policy.If you have downloaded the digital PDF and wish to return the physical book, we will handle refunds on a case-by-ca