We can ship to virtually any address in the United States. When you place an order, we will estimate your shipping and delivery dates based on the availability of your items and the shipping options you choose. You can track your shipments in My Acco
The rate may vary depending on the weight of your package, your shipping destination, and the shipping option you choose for your order. The precise rate will be calculated automatically and displayed during the checkout process.Please note that offe
In-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of checkout. Orders received before 1PM local time on business days will be shipped out the same day. Orders received after 1PM l
Shipping 1—Delivery within the U.S. typically occurs within 4-9 business days via DHL/USPS with a tracking number. International Shipping—International delivery typically occurs within 3-4 weeks of a package being shipped and customers are responsibl
Unfortunately, we cannot split up an order and ship to multiple locations. You will need to place separate orders.
International orders are accepted. However, please note that not all addresses may be eligible. If your order has been accepted, please be advised that international orders may be subject to customs duties/fees, over which we have no control. Any app
We're sorry to hear that your order was tagged as delivered even though you have yet to receive it. Kindly look into the following if you haven’t already:. Step 1: Check if the shipping address provided is correct. Step 2: Check with other residents
If you have not received your order, you have 45 days from the confirmed ship date to inform us via the web form.
Orders with shipping addresses to Brazil must include the customer's/recipient's Tax ID number for customs declarations before shipments can be cleared. Please remember that shipments missing this information will be subject to return to the sender o
Online Shipping: Customers are responsible for the associated shipping amount (cost to ship) and understand this is a non-refundable charge when placing online orders. Delivery failures (i.e., Return To Sender) determined by third-party shipping and
Special circumstances such as national and publicly observed holidays can add an extra 2-3 business days to fulfill and ship out orders from our fulfillment centers.Please keep in mind that transit times will be affected upon dispatch, depending on t
Critical Role will collect VAT for shipments into the EU on physical goods under €150. We will collect VAT from the buyer at the time of purchase so the customer will not have to handle this when the order enters the country. For orders above the con
Special circumstances such as national and publicly observed holidays can add an extra 2-3 business days to fulfill and ship out orders from our fulfillment centers. Please remember that transit times will be affected upon dispatch, depending on the
Customers understand that any additional fees, such as customs, duties, surcharges, taxes, etc., associated with returns or exchanges will solely be the customer’s responsibility. We do not issue refunds related to charges incurred with worldwide shi